Programme overview

Professional Image

Elevate your professional presence to build trust in every interaction

First impressions often form before a word is spoken, reflecting both the individual and the organisation they represent. In this programme, participants examine why presentation matters and learn how to align their appearance with company guidelines through suitable self-grooming routines. They will also discover how considered choices can build a confident professional presence and leave a positive impression.

Ideal for client service professionals, customer service representatives, account representatives and managers, retail professionals and service consultants.

Duration: 1 Day

Learning Outcomes

  • Appreciate the importance of projecting a professional image
  • Align their professional image with organisational guidelines
  • Practise appropriate self-grooming techniques
  • Create a positive and lasting impression

View Programme Calendar here.

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