Learning Solutions
- Explore Service Excellence Programmes
- Customer Experience & Journey
- Professional Grooming
- Effective Communication
- Professional Image
- Handling Challenging Customers
- Service Mindfulness & Awareness
- Hearing The Unspoken
- The Essentials of Service Recovery
- Leading Service Teams
- The Heart of Customer Service
- Explore Operational Excellence Programmes
- Building A Culture of Safety
- Operating in High Risk Environments
- Leadership for Operations Success
- Team Synergy for Operations Success
- Leading High-Touch Operations
- Upholding Safety in Operations
- Operational Leadership: Resilience in Action
- Resilience: Performing Under Pressure
Professional Image
In this course, learners will be guided through methods to project a professional image aligned with organisational guidelines. They will learn techniques for self-grooming and presentation.
What Learners Will Achieve
Upon completion of this programme, learners will be able to:
- Appreciate the importance of projecting a professional image
- Align their professional image with organisational guidelines
- Practise appropriate self-grooming techniques
- Create a positive and lasting impression
Target Audience
This course is catered for:
Client Service Professionals
Customer Service Representatives
Account Representatives / Managers
Retail Professionals
Service Consultants
Discover Our Programmes Today
Evolve your organisation's service and hospitality strategy today with our curated programmes. Chat with us to find out more.
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