Duration: 1 Day
In this programme, learners will be equipped with vital skills to enhance safety in operations, by internalising safety protocols, clear and accurate communication and techniques to manage disruptions in critical situations.
What Learners Will Achieve
Upon completion of this programme, learners will be able to:
- Apply procedures intelligently, safely, and effectively.
- Convey messages clearly, concisely, and accurately.
- Apply active listening and paraphrasing to ensure understanding.
- Recover deftly from interruptions and distractions in time-sensitive or critical situations.
Target Audience
This programme is catered for:
