Effective Communication

 Duration: 2 Days

In this course, learners will gain an understanding of different communication styles to form better connections. They will discover effective communication skills useful for day-to-day and cross-cultural interactions.

What Learners Will Achieve

Upon completion of this course, learners will be able to:

  1. Appreciate the importance of the communication process
  2. Use appropriate techniques to communicate effectively
  3. Build connections through emotional intelligence and active listening skills
  4. Communicate with sensitivity across cultures

Target Audience

This programme is catered for:

1
Client Service Professionals
1
Customer Service Representatives
1
Account Representatives / Managers
1
Retail Professionals
1
Service Consultants
asd

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