Operational Leadership: Resilience in Action (For Leaders)

Duration: 1 Day

This programme trains leaders to unlock the potential within their teams through enhanced awareness and understanding of human performance, and application of situational leadership when faced with uncertainty.​

What Learners Will Achieve

Upon completion of this programme, learners will be able to:

  1. Enhance awareness of human performance in operations.
  2. Respond to indicators of reduced situational awareness in team.
  3. Apply timely and appropriate decision-making techniques.
  4. Adapt when faced with uncertainty or ambiguity.

Target Audience

This programme is catered for:

1
Chief Operations Officer/Director of Operations
1
General Manager of Operations/Business Operations Managers
1
Supply Chain Planning/Production/Fleet/Logistics Managers
1
Operational Strategy/Process Improvements Specialists
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